Flexi-Felt® Frequently Asked Questions

Do the Flexi-Felt® furniture leg glides really work?

The Flexi-Felt® furniture leg glides are guaranteed to work for 5 years. Not only will the protected your flooring and save you thousands of dollars on floor maintenance but they will also reduce classroom furniture noise by as much as 90%.

Don’t take our word for it. Look at what people have to say or try a classroom trial risk free.

How long do the Flexi-Felt® furniture leg glides last?

The Flexi-Felt® furniture leg covers are guaranteed for 5 years. If during the five years after your purchase, the Flexi-Felt® are found to be defective or if the felt is warned off under normal usage, we will replace them free of charge.

Do you have a model for my home furniture?

We are proud to announce that we do. After 3 years of research and development we finally have a solution which satisfies all our requirements and passed all our stringent quality and durability tests.

To the hundreds of teachers and principals that have demanded a Flexi-Felt® for home use, we say: “We now have the perfect solution: Flexi-Felt® Clear.” Not only is the Flexi-Felt® Clear made with the same high quality, very soft 100% American wool felt which means you know it will be extremely soft even on your most delicate hardwood floors.

The unique flexible transparent sleeve also protects your furniture from dings and vacuum cleaners without masking the inherent beauty of your furniture.

You will also appreciate the fact that they are very easy to install and require no damaging adhesives, screws or any tool. Find out more about the Flexi-Felt® Clear and see why it is the best solution available. A: Now you no longer have to see your beautiful floors get scratched. Due to overwhelming demand from the teachers that have been using our beige models for years, we have created the new Flexi-Felt® Clear product line for home use. The new Flexi-Felt® Clear is made with the same very soft 100% pure USA wool felt which means you know it will be extremely soft even on your most delicate hardwood floors. The unique flexible transparent sleeve also protects your furniture from dings and vacuum cleaners without masking the inherent beauty of your furniture. You will also appreciate the fact that they are very easy to install and require no damaging adhesives, screws or any tool. Please visit the section of our site dedicated to the Flexi-Felt® Clear.

Do the Flexi-Felt® chair leg covers come in other colors?

Currently the Flexi-Felt are available in beige and the Flexi-Felt Clear are transparent. We do offer choices of colors for larger orders (minimum 10 000 units). Please contact us to discuss your color requirements.

How do I choose a model?

You must first identify your furniture leg type. You need to consider the type of furniture, the size of the chair leg and the type of footing. We made the selection process simple. Follow the wizard and identify the model that you need.

How do I install the Flexi-Felt® on my furniture?

The installation varies based on the type of furniture leg tip you have. We have created 30 seconds installation videos that show exactly how to quickly and effortlessly install the Flexi-Felt®. They are located in the video section of our sites.

Do the Flexi-Felt® chair leg covers reduce classroom furniture noise?

They do so very well since the Flexi-Felt® furniture leg glides were specifically designed to protect floors and to reduce noise caused by chair movement by 90%. We have tested the Flexi-Felt® classroom noise reduction capabilities by using a Decibel meter to be able to measure our chair leg cover's effectiveness in a classroom. We simply measured the noise generated by a classroom of children getting up at recess and then made the same measurements after the Flexi-Felt® were installed. We repeated the same tests again but this time measuring the sound difference from the room under the classroom. This is something many teachers and principals in two story schools can appreciate since you are not only subjected to your class's noise but also from the one above. On average the Flexi-Felt® reduced the noise of a 25 student classroom by over 15 decibels! (See the tests results). This is the difference between the noise of a large diesel truck and a small car cruising along. Studies have shown that children learn best in a silent environment. The teachers will also appreciate not having to raise their voices over the chair movement noise. We are also referred by many hearing associations as a product of choice with regards to noise reduction. It is critical for people with hearing problems to have as little background noise as possible in order to hear what is being said. We have a few demonstrative videos showing the drastic difference the use of the Flexi-Felt® makes.

How well do the Flexi-Felt® leg glides protect my flooring?

We are the only ones to guarantee that we will reduce your floor maintenance costs by well over 50%. The Flexi-Felt® is simply the best flooring protection available because of its patented design. The Flexi-Felt® increases the contact surface area thus reduces friction. Because the Flexi-Felt® is always flat on the floor, there is no premature wear on the felt pad and no premature wear on you floors. Finally the non-synthetic, 100% wool felt is simply the softest felt material to protect your floors. The Flexi-Felt® works well on any smooth flooring material such as hardwood, laminates, institutional tiles, painted floors, gym rubberized flooring, etc.

Can I get better pricing for large orders?

Many of our distributors do offer volume rebates. We highly encourage schools or school boards to group together in order to get better pricing. Please contact your local distributor to see what they can do.

Is there a warranty on the Flexi-Felt® furniture leg glides?

Yes there is a 5 year limited warranty. No other competitive product even comes close.

I'm not sure I will like the Flexi-Felt®, can I try a class first and see if I like them before placing a larger order?

Yes of course. We have a NO RISK 30 day trial. Order a box and if you are not completely satisfied within 30 days we will take it back at no cost to you, including shipping. Please feel free to read our testimonials section as well.

How long will it take to receive my order?

Our distributors typically ship within 2 to 7 days.

I have a different furniture leg type that doesn't accommodate any current model. Do you do custom models?

Yes we do custom designs. However, we require a minimum quantity of 10 000 units to do so, otherwise the unit cost to the client would be very prohibitive. Note that we add new models to our product line every year in order to accommodate as many different furniture types as possible.

I looked through the support pages and used the template and I get an order number of 000, what do I do?

You must measure the diameter of the furniture leg. If it is 3/4" or larger then you should request our new model 6120. If it is smaller than 3/4" contact us to verify if there is a new Flexi-Felt® model coming out soon to fit your specific furniture leg. In the mean time if you can send us the dimensions of the furniture leg or the model number and manufacture, our customer service personnel will do their best to find a model that suits your furniture.

I have students allergic to latex will, the Flexi-Felt® be an issue?

The Flexi-Felt® have been tested by the Guthrie Institute with regards to latex allergens. They were non-detectable as seen by these results. Our rubber passes through a heating process that destroys the allergenic protein involved in latex allergies.

It seems more expensive than tennis balls. Why would I replace tennis balls with the Flexi-Felt®?

We guarantee that we are the least costly option on the market simply because we are so durable. You may get a free report showing you how much money your current solution is actually costing you.

What happens if the model doesn’t fit?

It is important that you chose the right model. If you read the documentation and you are still not sure which model to choose, you should get one of our model selection templates to ensure you have the right model. If despite all this you end up with a model that doesn't fit please contact us.

Why can't I buy the beige commercial models directly from you?

The Flexi-Felt® product line has grown throughout the years to a point where we cannot directly support the calls and after sales service directly in different markets. We pick and choose our valued distributors to offer you the best front line service possible.